Yesterday Nev left a comment on my last post regarding AMEX’s customer service:
By the way, have you ever called the AMEX 1-800 number? I think AMEX hires only the MOST FRIENDLY PEOPLE ON EARTH. I think they slip something in their coffee.
I haven’t ever called them, but I’m kind of looking forward to when I [...]
Archive for October, 2008
Do You Smile for Your Customers?
An Easy Way to Save a Cool $1k
Remember that post I wrote about our American Express Plum Card a few months back? We’ve only had the card since February, but we were just informed that we reached the maximum limit of savings that we can receive from FedEx in one year. Apparently the 5% discount only works up to $1,000/year of savings.
That [...]
The Devil is in the Details
I like trying new restaurants. It’s fun to assess not only the food, but the overall atmosphere. I always notice how courteous the staff is. I always notice how clean the place is (especially the bathrooms and the dishes). I always notice how happy the other patrons are. It’s amazing how all of the little [...]
Thank You Skidmore!
“Any time you have an opportunity to make a difference in this world and you don’t, then you are wasting your time on Earth”.
-Roberto Clemente
I mentioned back in August that I was invited to speak to an Entrepreneurship and Small Business class at Skidmore College in Saratoga, NY (about a 45 minute drive north for [...]
Getting Creative for Winter
Back in March I wrote about how I was changing my schedule to accommodate our early morning deliveries to our warehouse. Six months later, we’ve all pretty much acclimated to working from 7:30 AM to around 3:30 PM on our warehouse days. Even though we’ve more than doubled our inventory since March, we’re able to [...]
Building Something
I was having a discussion with a friend the other day about his job hunt. It’s not that he doesn’t like his current job per-se, but that he feels like it isn’t offering any growth opportunities – financially or otherwise. We discussed how frustrating it is to go to a job every day and feel [...]
Profitability Update
Back in April I did a post entitled Thoughts on Pricing and Profitability where I basically pondered the advantages of become a higher volume, lower margin retailer:
Generating sales is the hardest thing to do in the world of business. If I find a hands-off way to drive sales AND can turn over inventory faster by [...]
Times Are Changing
Back when I was in high school, we barely used computers. Other than typing up reports and a little bit for research, I don’t think I really needed a computer in any of my non-elective classes. I graduated in 2000. A lot has changed since then.
Our sports writer for the Tastefully Driven Lifestyle Blog runs [...]
Google Me
No, seriously, Google me. I finally, finally, rank #1 for “Adam McFarland”:
Take that Adam-McFarland.com!
Only took me like 3 years of actively maintaining a blog while that site hasn’t changed since about 1998…
The Economy, The Election, and Entrepreneurship
Like every other American, the economy has been on my mind a little more lately than I would like. This post isn’t really put together with much of a “point”, more so just a collection of thoughts I have on everything that’s been going on.
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James Hong, co-founder of Hot or Not, wrote the following in [...]
