Comments on: Averting a Customer Service Nightmare http://www.adam-mcfarland.net/2008/03/15/averting-a-customer-service-nightmare/ Musings of a Balding 29 Year Old Business Owner Tue, 07 Feb 2012 15:23:22 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Adam McFarland http://www.adam-mcfarland.net/2008/03/15/averting-a-customer-service-nightmare/comment-page-1/#comment-617 Adam McFarland Sun, 16 Mar 2008 14:14:24 +0000 http://www.adam-mcfarland.net/2008/03/15/averting-a-customer-service-nightmare/#comment-617 Thanks for the words of encouragement Danny :) Thanks for the words of encouragement Danny :)

]]> By: Danny http://www.adam-mcfarland.net/2008/03/15/averting-a-customer-service-nightmare/comment-page-1/#comment-616 Danny Sun, 16 Mar 2008 11:38:19 +0000 http://www.adam-mcfarland.net/2008/03/15/averting-a-customer-service-nightmare/#comment-616 Hi Adam, I read your posts regularly and though I'm not a business owner, I myself faced some difficult customer related situations before. What you did is right, immediate damage control is very important. Customer will be understanding and appreciative of your damage control efforts. Afterall, who do not make mistakes right? Keep up the good work! Mr Videoconference (www.mrvideoconference.com) Hi Adam,

I read your posts regularly and though I’m not a business owner, I myself faced some difficult customer related situations before.

What you did is right, immediate damage control is very important. Customer will be understanding and appreciative of your damage control efforts.

Afterall, who do not make mistakes right?

Keep up the good work!

Mr Videoconference
(www.mrvideoconference.com)

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