Bing is discontinuing their Bing Cashback program as of tonight at 9 PM PST. The program allowed customers to receive a percentage of their purchase back (anywhere from 2% – 10% usually) if they visited the merchant using Bing’s shopping search. As a consumer, I thought this was an awesome program. I got over $100 [...]
My Favorite Non-Detailing Uses for Our Products
It’s no secret that I’m not nearly as in to detailing as my partners are. I enjoy learning about our products and trying them out from time to time, but for the most part I’m more focused on the web stuff and not the car stuff. I have however, come to love using many of [...]
What Would You Say You Do Here?
That’s one of my all-time favorite lines from Office Space. Cracks me up every time I see it. John C. McGinley delivers it perfectly. What do I do? I get asked that question by a lot of people. I’ve written before that it’s not exactly my favorite thing to talk about, mostly because so few [...]
Why Continuous Learning is Important
I think one of the key indicators of whether you chose the right career is your level of passion to continue to learn and evolve as things change. Case in point, for the past month or two Mike and I have been obsessed with learning CSS3 and HTML5, both of which are becoming more and [...]
Too Busy People
One of my least favorite phrases that people use is “I’m too busy for that”. I don’t really believe that any of us are too busy for anything that’s important to us. We all have the same 24x7x365 to work with, and we all have a large say in how we spend it. What you’re [...]
The Idea Chart
About once every year I find myself re-reading Getting Real, the first book by 37Signals from 2006 about their software development process. There’s so much good stuff in there. I could probably do multiple posts on each chapter. Anyway, one thing that caught my eye when I was flipping through recently was this “idea chart” [...]
Chargeback Fraud – Customer Caught Red Handed (Finally!)
Without a doubt the most popular post I’ve written was last years post about chargebacks. Like most retailers, we feel pretty helpless when it comes to chargebacks, and I think that resonates with people. Since the system at it’s core is very broken, retailers don’t have a whole lot of options. Any system you put [...]
Guess What I Got in the Mail Yesterday?
My Sports Illustrated. They’ve sent it every week since I canceled a few months ago. At the time I wrote: After I picked it up and started flipping through, I began to wonder: would they be better off if they just kept sending me the magazine anyway? It’s no secret that the subscription fees barely [...]
Work Blitzes
Back in January I wrote about how I planned for 3 productive hours per day when developing. Things were a little different then…I was busier, and there was a little more pressure to get LockerPulse done quickly. These past few weeks things have really calmed down for me, to a level I don’t think I’ve [...]
How Amazon Exploits the “Mid-Tail”
Last October I wrote a post about how Amazon uses data from sellers like us to gain a competitive advantage. You can pretty much sum up the entire post with this promo image of Amazon’s that I “amended” to reflect our experiences: We’ve since stopped selling on Amazon, but I’ve continued to receive emails about [...]
